Terms of Service

Service Agreement Overview

These Terms of Service constitute a legally binding agreement between you and TechRisk Atlas regarding your use of our AI-powered technology risk management platform. By accessing or using our services, you agree to be bound by these terms.

Acceptance of Terms

Your use of our platform constitutes acceptance of these terms. If you do not agree with any provision, you must discontinue use immediately and may not access our services.

Service Description

TechRisk Atlas provides AI-powered analysis of software architecture, technical debt assessment, incident trend analysis, and sprint optimization recommendations for engineering teams.

Account Registration and Management

To access our platform, you must create an account with accurate, complete, and current information. You are responsible for maintaining account security and all activities under your account.

Registration Requirements

Account registration requires valid business email, company information, and acceptance of these terms. Personal accounts for commercial use are prohibited.

Account Security

You must maintain confidentiality of login credentials, implement appropriate security measures, and notify us immediately of any unauthorized access or security breaches.

Subscription Plans and Billing

Our platform operates on a subscription basis with various pricing tiers. Billing terms, payment methods, and subscription management are governed by the provisions outlined below.

Payment Terms

Subscription fees are billed in advance on a monthly or annual basis. All fees are non-refundable except as expressly provided in these terms or required by applicable law.

Usage-Based Scanning

Our usage-based scanning option charges per analysis performed. Pricing is clearly displayed before each scan, and charges are processed immediately upon completion.

Acceptable Use Policy

You agree to use our platform only for lawful purposes and in accordance with these terms. Prohibited activities include but are not limited to those outlined below.

Prohibited Activities

You may not use our platform to violate laws, infringe intellectual property rights, distribute malware, conduct unauthorized security testing, or engage in activities that could harm our systems or other users.

Content Responsibility

You are solely responsible for all data, code, and content you upload or analyze through our platform. You must have appropriate rights and permissions for all submitted materials.

Data Processing and Integration

Our platform integrates with your development tools to analyze architecture, code quality, and development metrics. You grant us necessary permissions to access and process this data for service delivery.

Integration Permissions

You authorize us to access repository metadata, CI/CD pipeline information, and issue tracking data necessary for risk analysis, subject to the permissions you configure in your development tools.

Data Accuracy

While we strive for accuracy in our analysis, you acknowledge that our recommendations are based on available data and AI processing, which may not capture all relevant factors in your specific environment.

Intellectual Property Rights

TechRisk Atlas retains all rights to our platform, algorithms, analysis methods, and generated insights. You retain ownership of your original data while granting us necessary processing rights.

Platform Ownership

Our platform, including software, algorithms, user interface, documentation, and analysis methodologies, is protected by intellectual property laws and remains our exclusive property.

User Data Rights

You retain ownership of your original data and code. Our analysis and recommendations are derived works that may be used to improve our platform while respecting your data privacy rights.

Service Availability and Performance

We strive to maintain high service availability but cannot guarantee uninterrupted access. Planned maintenance, updates, and unforeseen circumstances may temporarily affect service availability.

Uptime Commitment

We target 99.5% uptime for our platform, excluding scheduled maintenance windows. Service level agreements for enterprise customers are defined in separate agreements.

Maintenance and Updates

We regularly update our platform to improve functionality, security, and performance. We will provide reasonable notice for maintenance that may affect service availability.

Limitation of Liability

Our liability is limited to the maximum extent permitted by law. We provide our platform "as is" and disclaim warranties beyond those required by applicable consumer protection laws.

Service Disclaimers

Our platform provides operational guidance and risk analysis based on available data. We do not guarantee specific outcomes, and our recommendations should be evaluated within your specific business context.

Damage Limitations

Our total liability for any claims arising from or related to our services shall not exceed the amount paid by you for our services in the twelve months preceding the claim.

Indemnification

You agree to indemnify and hold harmless TechRisk Atlas from claims arising from your use of our platform, violation of these terms, or infringement of third-party rights.

User Indemnification

You will defend, indemnify, and hold us harmless from any claims, damages, or expenses arising from your breach of these terms, misuse of our platform, or violation of applicable laws.

Third-Party Claims

We will defend you against claims that our platform infringes third-party intellectual property rights, subject to your compliance with these terms and cooperation in defense efforts.

Termination Conditions

Either party may terminate this agreement under specified conditions. Termination procedures, data handling, and post-termination obligations are outlined below.

Termination Rights

You may terminate your subscription at any time through your account settings. We may terminate accounts for breach of terms, non-payment, or other violations after appropriate notice.

Data Handling Upon Termination

Upon termination, we will provide reasonable opportunity for data export and will delete your data according to our retention policies, except where longer retention is required by law.

Privacy and Data Protection

Your privacy is important to us. Our data collection, processing, and protection practices are detailed in our Privacy Policy, which is incorporated into these terms by reference.

Data Processing Agreement

For enterprise customers, we provide separate Data Processing Agreements that detail our role as data processor and outline additional security and compliance measures.

Cross-Border Data Transfers

We may process your data in various jurisdictions to provide our services, always ensuring appropriate safeguards and compliance with applicable data protection laws.

Compliance and Regulatory Matters

Our platform is designed to support compliance with various industry standards and regulations. However, you remain responsible for ensuring your use complies with applicable requirements in your jurisdiction.

Industry Standards

We implement security measures aligned with industry best practices, but you must evaluate whether our platform meets your specific compliance requirements.

Export Controls

You agree to comply with all applicable export control laws and regulations in your use of our platform and any data or insights derived from our services.

Dispute Resolution

Disputes arising from these terms will be resolved through negotiation, mediation, or arbitration as outlined below, with Finnish law governing the interpretation of these terms.

Governing Law

These terms are governed by Finnish law, without regard to conflict of law principles. Any disputes will be resolved in Finnish courts or through agreed arbitration procedures.

Alternative Dispute Resolution

Before pursuing formal legal action, parties agree to attempt resolution through good faith negotiation and, if necessary, mediation through a mutually agreed mediator.

Modifications to Terms

We may update these terms to reflect changes in our services, legal requirements, or business practices. Material changes will be communicated with appropriate notice.

Notice of Changes

Significant term modifications will be communicated via email, platform notifications, or website notices at least 30 days before taking effect, allowing time for review and decision-making.

Continued Use

Your continued use of our platform after term modifications constitutes acceptance of the updated terms. If you disagree with changes, you may terminate your account before they take effect.

Contact Information

For questions about these terms or our services, please contact us using the information below. We are committed to addressing your concerns promptly and professionally.